Refund & Exchange Policy
Horse Racing Labs, LLC
We have no business asking for your next order until you're 100% satisfied with your last order. To make sure you get everything that you expect, we back your purchase with a 100% Satisfaction Guarantee.
If you are not completely satisfied with a purchase when it arrives, you have 30 days to return it for a prompt exchange or refund. Email us at {mail at horseracingnation.com} or leave us a message at 815-331-0937 and we'll try to take care of any concern that you have.
You may also mail us at HorseRacingNation, 714 W. Main St., Louisville, KY 40202.
After 30 days
After 30 days from your original purchase, refunds will not be issued.
Lost Data
It is always
recommended to save a copy to your hard drive upon receipt of your data. If you
are requesting a replacement, please ensure that a backup copy is made upon
receipt of your lost data.
- For original purchases made through checkout online, Horse Racing Labs, LLC will replace lost data within 90 days of the date of online purchase.